The platform manager checks all providers and their licenses.
Our client’s request
Daniel Perelman, the CEO of Nexdep, has been helping law firms find qualified court reporters offline for many years. As he noted, "Finding the right service provider is a complex process, as many factors need to be considered.". This is why Daniel understood it was time to incorporate technology into everything he knew about court reporting. By automating some of the processes, he could save clients time and money, while streamlining the process.
SteelKiwi’s task was to turn Daniel’s offline business model into an online service while making the workflow streamlined and more efficient.
According to the statistics presented by JUSTIA Dockets & Findings, between the years of 2016 and 2017 there were more than 1 million cases filed in US Federal Appellate & District Courts. It’s not a stretch to assume that a great deal of them required specially trained staff – interpreters, videographers, and court reporters.
Finding the right specialist can be a hassle, which is why Nexdep is an invaluable service. Not only does Nexdep help clients find the perfect court staff; it also helps interpreters, videographers, and court reporters to find clients. Combine this with the fact that there are no alternatives to Nexdep on the market and you have an untapped niche in which to build a business.
Service providers can create profiles and add licenses and professional skills.
Customers can create profiles, find and book specialists using filters, get notifications, and pay through the platform.
Because of the nature of our clients industry, security was extremely important. Throughout the process, we ensured that the final product would be smooth, reliable and secure.
There are two basic types of users on Nexdep: clients and service providers. Clients schedule sessions per their needs, and Nexdep's algorithm determines which provider to be contacted.
The user interface needed to be fitting for a professional service, which is why we chose a clean and crisp design with corporate colors. The user interface is comfortable to use and easy to understand, saving time and making the platform more efficient.
We created the logo in accordance with the same ideas, focusing on Nexdep’s niche and target audience. We designed a simple symbol that would immediately point out that the service is related to courts and legal business.
Python/Django + HTML/JS/CSS is the main module responsible for content rendering, with additional modules integrated.
We used multiple frameworks and integrations to handle the various functions required by our client, such as integration with Google Maps API to work with adresses, Twillio to work with SMS notification and Stripe as a payment gateway.
Nexdep's advanced algorithm makes it easy for clients to schedule, as there are no profiles to browse. Nexdep's algorithm analyzes each assignment and notifies relevant providers instantly, giving them the ability to accept or decline assignments per their schedules.
Because changes happen, Nexdep required that their staff be given an override option in case of last minute emergencies, maintaining a human aspect to the platform.
SteelKiwi was able to review each of Nexdep's requirements and come up with a solution that met or exceeded each one.
Nexdep sends out notifications about upcoming sessions to all participants prior to each assignment.
Fraud and online security is required for all Nexdep users on every transaction. Billing is calculated through Nexdep's advanced algorithms relating to assignment type, duration and service.
After each assignment, Nexdep requires a system report, where they can review all case information and files for quality control purposes. Currently, all widely used formats of text, video and audio files are supported.